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Privacy policy

Daytoursfromsofia.com, in its capacity as a personal data administrator, processes personal data that customers provide when visiting our websites in accordance with the regulatory framework for personal data protection. Daytoursfromsofia.com, in its capacity as a merchant, guarantees its customers the confidentiality of the personal data provided.

The site undertakes not to disclose any personal data about customers to third parties — government authorities, commercial entities, individuals, or others — unless: - there is explicit consent from the customer; - the information is requested by government authorities or officials who, according to applicable legislation, have the right to request and collect such information, and the merchant is obliged to provide the information by virtue of law; - the information is necessary for third parties to perform a service under a contract concluded between the customer and Busforrent — airlines, transport companies, hotels or hotel operators, insurance companies, and other service providers that are performed as part of a tourist package or constitute a separate service to be performed.

Processing of Personal Data

When you visit our website, our web servers store data about the browsers and operating systems you use, the web pages you visit on our site, the date of your visit, and — for a period of seven days — the IP address assigned to you by your Internet provider, for security purposes, e.g. for detecting attacks on our websites. With the exception of the IP address, personal data is stored only when you provide it yourself, e.g. during registration, surveys, prize games, or for the performance of a contract, along with its retention period.

Use and Transfer of Personal Data and Purpose Limitation

Daytoursfromsofia.com uses your personal data for the purposes of technical administration of the website, customer management, product surveys, and marketing — only to the extent necessary for these purposes and only in cases of explicit voluntary provision by the customer.

The transfer of personal data to government institutions and authorities is carried out only within the framework of the mandatory provisions of applicable legislation. Our employees are bound by a confidentiality obligation.

Newsletter

On our website, you may, if you wish, subscribe to a newsletter. The data provided when subscribing to the newsletter will be used solely for sending the newsletter. You may cancel your newsletter subscription at any time through the unsubscribe option provided.

Instructions on the Use of Cookies

Once activated, a direct connection is established with the server of the relevant social network. The content of the switching area is then transmitted directly from the social networks to your browser, which includes it in the website.

Once the switching area is activated, the relevant social network may collect data regardless of whether you interact with the switching area. If you are logged into a social network, it may record your visit in your user account. Visits to other websites cannot be recorded by a social network until you have also activated the corresponding switching area there.

If you are a member of a social network and do not want it to associate the data collected during your visit to our website with your stored membership data, you must log out of the relevant social network before activating the switching areas.

We have no influence over the amount of data recorded by social networks through their switching areas. You can find the purpose and scope of data recording, its processing and use by the respective social networks, as well as the corresponding rights and configuration options for protecting your privacy, in the data protection guidelines of the relevant social network.

Information about the cookies we use and their functions can be found in the cookie instructions.

Cookie Instructions. Analysis of Usage Data

In order to recognize visitor preferences for our online offerings, we use products that allow us to tailor the content of our web pages, which will improve our offerings to you. To activate these functions, your explicit consent is required.

If you subsequently do not want Daytoursfromsofia.com to collect and analyze information about your visit, you may opt out at any time.

For the technical implementation of this opt-out, the corresponding marker is set to "Off" in your browser. This cookie serves solely to record your opt-out. Please note that for technical reasons the cookie can only be used in the browser from which it was set. If you delete cookies, or use a different browser or device, you will need to make your preferred choice again.

Security

Daytoursfromsofia.com takes technical and organizational security measures to protect the data we administer from manipulation, loss, destruction, and access by unauthorized persons. Our security measures are continuously improved in line with technological developments.

Right to Information

Upon request, Daytoursfromsofia.com or your travel agent will inform you, within the legally established timeframe, whether we have stored any of your personal data and what it is. If you are registered as a user, we also offer you the option to review the data yourself and, if necessary, delete or modify it. If, despite our efforts to ensure the accuracy and currency of the data, incorrect information has been recorded, we will correct it at your request.

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